Specifics:
Product Name: Personalized Puzzle
Product Model: WJ20191024001
Product Material: Wood
Product Size: As the pictures show
Product Package: OPP Bag
Age Range: ≥3 years old
Features:
Brand new and high quality.
Package includes:
1* Personalized Puzzle
Note:
AliExpress's chat system will compress your images, so please send the original picuture of your photo to our Email. Email addres:taogumaoyi@163.com(If you have make an order, plese tell me your order number in the E-mail. If you still did not make an order, plase tell me the puzzle size you want, we will check if your photo is suitable.)
The puzzles that some customers receive are very good, because they provide high quality pictures. But some customers receive bad effect puzzles, because the pictures they provided did not meet the requirements and we could not contact them to get a better one. We don't want to get a bad feedback. So please read these note carefully before purchasing.
Without original color box,we will use PE or bubble bag to pack it well and protect it well. Don't worry.
If the item damaged, please contact us firstly immediately before leave feedback, thanks for your understanding
Due to hand measure, the size may have 1-4 cm error
Due to Different Monitor, the color may have difference
Becuase of the time difference, we sometimes can not respond to your message in time. Private custom orders require more communication than regular orders. In order to save time, please read below common questions carefully. And have any other questions, please fell free to contact with us. There may be some questions need your confirmation. For example, the size your choose not fit your photo, we need to cut your photo, etc. Please keep in touch. Pay attention to the information we send to you.
[Common Question 1]: How many days can ship after I order?
Answer: If there is not any problem that needs to be communicated with you, we can ship about 7-15 days. Custom products, please be patient.
[Common Question 2]: Do you have a photo frame?
Answer: We have not photo frame. If you need frame, please prepare it by yourself.
[Common Question 3]: How to select the painting size?
Answer: The larger size you choose, the better final result of the painting will be.
[Common Question 4]: I found that the size is not suitable after receiving it. Can I return or exchange it?
Answer: I am sorry, custom products can not be returned or exchanged. Please think clearly before buying. Please try to communicate with us as much as possible. Thank you for your understand.
Attention that the order less than $5,we will shipping by China Post Ordinary Small Packet Plus.but the speed is the same, willarrive on time.orders more than $5 could be tracked. If you have any question please contact us .
1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2. Orders processed timely after the payment verification.
3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4. The images shown are not the actual item and are for your reference only.
5. SERVICE TRANSIT TIME is provided by the and excludes weekends and holidays. Transit time may vary, particularly during the holiday season.
6. If you have not received your order after 30 days from payment, please contact us. We will trace your order and get back to you asap. Our goal is customer satisfaction!
7. Delivery Time:15-55 days. before 60 days,please do not open a dispute.
8.if you not receive it in time,please contact us to make a reufnd or send you a new package
1. You have 7 days to contact us and 60 days to return it from the date received. If the item is in your possession more than 7 days, it will be considered used and WE WILL NOT ISSUE A REFUND OR REPLACEMENT to you. There are NO EXCEPTIONS!
Shipping cost is bear by both seller and buyer in half.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your order ID.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.
4. We will bear all the shipping cost if the product(s) is (are) not as advertised.
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can perform up your satisfaction. It is impossible to address issues if we do not know about them!